At Vixol Australia, we are committed to safeguarding the privacy and personal information of our customers, partners, and website visitors.
This Privacy Policy outlines how we collect, use, disclose, and protect your information.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, contact details (email, phone number, address), and payment details.
Business Information: Company name, position, and other business-related information.
Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and time spent on the site.
Technical Data: Details about the devices and systems you use to access our services.
2. How We Use Your Information
We use your information to:
Provide and deliver our products and services efficiently.
Respond to inquiries, process transactions, and provide customer support.
Enhance our website, products, and services to better serve your needs.
Send marketing and promotional communications, with your consent.
Comply with legal and regulatory obligations.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with the following:
Service Providers: Trusted third parties who assist in delivering our services (e.g., payment processors, logistics providers).
Legal Authorities: When required by law or to protect our legal rights.
Business Partners: When working on joint projects or marketing initiatives (with your consent).
4. Data Security
We implement robust security measures, including encryption, firewalls, and secure storage systems, to protect your information. While we strive for the highest standards of security, please note that no method of data transmission or storage can be guaranteed to be 100% secure.
5. Your Rights
You have the right to:
Access and review the personal information we hold about you.
Request corrections or updates to your data.
Withdraw consent for marketing communications at any time.
Request deletion of your data, subject to legal and contractual obligations.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and gather website usage data. You can adjust your browser settings to refuse cookies; however, please be aware that some features of our website may not function as intended.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. International Data Transfers
If you are accessing our services from outside [Country/Region], please be aware that your information may be transferred to, and stored in, countries with differing data protection laws.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Vixol Australia Pty Ltd
Address: 7 Foden Ave, Campbellfield VIC 3061, Australia
Phone: +61 393337701 | Local Calls: 1300 084 965
Email: sales@vixol.com.au
